Help & Support

Getting Started

Welcome to AAWE! Here's everything you need to know to get started with our AI-powered writing platform.

For Instructors

As an instructor, you can create assignments, track student progress, and provide AI-powered feedback. Here's how to get started:

• Create an Account: Register with your university email address
• Set Up Your Course: Create a course and share the join code with students
• Create Assignments: Design writing assignments with AI feedback options
• Monitor Progress: Track student writing metrics and engagement

For Students

Students can access assignments, receive AI feedback, and improve their writing skills:

• Join a Course: Use the course code provided by your instructor
• Access Assignments: View and complete writing assignments
• Get AI Feedback: Receive instant feedback on grammar, structure, and content
• Track Progress: Monitor your writing improvement over time

Common Issues & Solutions

Login Problems

If you're having trouble logging in:

• Ensure you're using your university email address
• Check that your email has been verified
• Try resetting your password if needed
• Clear your browser cache and cookies

Assignment Access

If you can't see assignments:

• Verify you've joined the correct course with the right code
• Check if the assignment is still active and not past its due date
• Contact your instructor if assignments are missing

AI Feedback Issues

If AI feedback isn't working:

• Ensure your submission meets the minimum word count
• Check that you've selected the appropriate feedback types
• Try refreshing the page and resubmitting
• Contact support if the issue persists

Browser Compatibility

AAWE works best with modern browsers. We recommend:

• Google Chrome (latest version)
• Mozilla Firefox (latest version)
• Safari (latest version)
• Microsoft Edge (latest version)

Writing Tips

To get the most out of AAWE's AI feedback:

• Be Specific: Provide clear, detailed responses to assignment prompts
• Use Evidence: Support your arguments with credible sources
• Review Feedback: Carefully read and apply AI suggestions
• Revise Regularly: Use the revision tools to improve your writing